Maintenance systems
How a maintenance text actually gets handled, end to end
The exact path a tenant's text takes through triage, vendor dispatch, and close-out — and where most landlords lose time today.
· 3 min read · Priya Anand
Blog
Notes on running rentals without running yourself ragged.
How maintenance actually breaks down for independent landlords, and what OwnAway does about each part of it.
Money
What a management company actually costs you, beyond the 8–10%
The management fee is the visible number. Leasing fees, markup on vendor work, and renewal fees are where the real cost hides.
· 3 min read · Marcus Webb
For landlords
Five things to automate before you scale past ten units
The handful of manual habits that work fine at three units and quietly break at ten — and what to put in place before they do.
· 3 min read · Priya Anand